Does the drive have a letter assigned to it in Windows? You may have a corrupted file system on the drive. If it has a letter, you can check by doing the following: If you are using Vista or higher, you will first need to open an elevated command prompt. From the Start Menu, under Accesories find Command Prompt and right click. Select Run As Adminstrator and accept the User Account Control prompt. If you are using XP you can just run the Command Prompt. When the command prompt appears, type CHKDSK driveletter: /F (replacing driveletter with your assigned letter). Apr 2, 2014 - I just built a new PC and my WD 1TB Passport external hard drive shows up fine on my Mac laptop but won't appear on Windows 8.1. This driver is at complete free access and all you have got to do is to click the free download link given below and get the completely free WD My Passport driver. And, not just for Microsoft Windows, but you can get the driver for Mac as well if your mac device is unable to load the driver or your device. It will check the file system and attempt to correct any errors. However, be aware depending on its condition you may still end up with corrupted files. Some times this corruption can occur when unplugging from your TV or not safely removing the device from your computer. If this is a portable drive (no separate power supply), then this may be a power issue. Portable hard drives require a fair bit of power, and while they SHOULD fall within the USB specs (500mA for USB 2.0), some demand a little more. Equally, some hosts (computers, TVs etc) provide just a little below spec, so sometimes you get a bad combination. To test this theory, try the HD on a number of different USB ports on different computers (not just your PC & Mac) and see if they can be read on any of them. If this is indeed the problem, and none of the ports on your computers provide enough power, then there are two things you can do: 1) get a USB 'Y' cable which will aggregate the power from two different sockets or 2) use an external power supply if your HD has a socket for one (if it does not, you may be able to obtain another HD enclosure, which does have such a connection, and transfer the drive itself to it. •| This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. •| This answer explains how to format a WD drive for use on Windows and macOS. •| This answer explains how to erase a WD drive in Windows OS and macOS. Install lapack for fortran on mac. •| This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. •| This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra). •| WD Discovery Online User Guide. •| This answer explain starting macOS Time Machine backups to My Passport and External USB Drives. •| Direct Attached Storage Online User Guide and Solutions •| This article explains how to safely eject a USB device from a computer. | This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS.| This answer explains how to format a WD drive for use on Windows and macOS.| This answer explains how to erase a WD drive in Windows OS and macOS.| This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device.| This answer explains how to fix WD Software install, uninstall and update issues on Windows PC.| This article explains how to backup and restore using the File History feature of Windows 10.
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